Other Appeals
Graduation Policy Exception: A student who wishes an exception to an existing graduation policy may appeal to the Associate Vice President, Academic Affairs.
Reinstatement in Class: A student may request consideration for reinstatement by discussion with the faculty member. If the faculty member does not permit continued enrollment, the student should discuss reinstatement with the appropriate department head, who will discuss options with the student.
Late Withdrawal: A student who wishes to withdraw from a class after the established withdrawal deadline may petition the Student Academic Appeals Committee. A request for late withdrawal must be submitted via Workday and approved by a Student Services Advisor or other College employee within one year from the date of the failing grade. The request is then reviewed by the Student Academic Appeals Committee, which meets the week of midterm during each fall and spring term. Additional meetings may be scheduled as needed. After the committee has met, a student whose appeal was reviewed will be notified of the results.
Academic Suspension or Academic Dismissal: A student who has been placed on academic suspension or who has been dismissed for academic reasons may petition for continued enrollment to the Associate Vice President, Academic Affairs.
Non- Academic Appeals
Formal Student Grievance Procedure
The purpose of the formal student grievance procedure is to provide a means to mediate a fair and equitable solution to any complaint other than grades and discrimination or harassment that a student may have with a College employee, office, or policy. The first process to resolve student grievances should be an informal resolution of complaints with the individual(s) involved when possible.
If a student wishes to submit a formal student grievance, the appropriate form located on the forms page of the Pensacola State College website at Grievance and Appeal Forms should be completed. The form should be submitted to the appropriate office for review. Academic complaints, other than grade grievances, should be submitted to the Vice President, Academic and Student Affairs. Complaints related to disability services, public safety, or the help desk should be submitted to the Vice President, Administrative Services and General Counsel. Financial complaints should be submitted to the Vice President, Business Affairs. Complaints involving admissions, enrollment, registration, advising, financial aid, and other student related services should be submitted to the Vice President, Academic and Student Affairs.
Once the Formal Student Grievance Form has been submitted to the appropriate office, the complaint will be investigated. Any student who submits a Formal Student Grievance Form will be notified of the resolution. Every effort will be made to resolve the complaint within fourteen (14) business days; however, time may be extended by mutual consent of the parties concerned.
In the event the student feels the grievance was not managed properly by the institution, the student may visit the Florida College System Complaint Procedure Information webpage at FL DOE Concerns & Complaint Process for information on how to file a complaint if it is believed that the complaint warrants additional investigation.
Distance Education students who have completed the internal institutional grievance process and the applicable state grievance process may appeal non-instructional complaints to the FL-SARA PRDEC Council. For additional information on the complaint process, please visit the FL-SARA Complaint Process page at https://www.fldoe.org/sara/student-concerns.stml.
Grievances Alleging Discrimination
Pensacola State College prohibits discrimination and harassment of any kind. The Non-Discrimination Policy clearly prohibits discrimination based on race, color, ethnicity, sex, pregnancy, creed, age, religion, marital status, national origin, disability, sexual orientation, or gender identity (6Hx20-1.007). A student with a complaint regarding issues of discrimination or harassment, including Title IX, Section 504 of the Rehabilitation Act of 1973, or discriminatory conduct in the form of sexual misconduct/sexual harassment, should immediately notify the Executive Director, Institutional Equity and Student Conduct. This includes allegations of discrimination or harassment, whether the alleged discriminatory act occurs on or off campus, in an academic environment or non-academic environment or involves a college sanctioned program, service, or activity. The Executive Director, Institutional Equity and Student Conduct, is located in the Building 5, Room 510, on the Pensacola campus, 1000 College Blvd., Pensacola, FL 32504. The phone number is (850) 484-2128.
In addition, Pensacola State College prohibits retaliation. At no time should a student be penalized, threatened, intimidated, or otherwise be discouraged from filing a discrimination complaint if the student in good faith made allegations of discrimination or believes he or she has been subjected to discriminatory conduct.
Students requiring ADA accommodations during any informal/formal conduct process or appeal/grievance process can contact the ADA Services office to coordinate appropriate support services.
In case of an extreme emergency, dial 9-911 on any campus telephone to be connected to a law enforcement operator of the jurisdiction where you are located. That agency will dispatch emergency help. It is important to stay on the line and give them your location.
Additional information can be found by visiting Public Safety online.