PTN 1132C Basic Business Skills for the Pharmacy Technician
Combined lecture, lab and clinic course that provides an introduction to professional skills that are critical to the efficient operation of the pharmacy. Topics include customer service, protecting patients’ health information, ethics, third-party payers, medication and inventory control, business math applications, managing workflow, staffing and team building. Emphasis is placed on communication skills and professionalism.
Credits
1 ccOffered
SU.