Public Safety Telecommunicator Career and Technical Certificate (DSP-VC)

The purpose of this program is to prepare students for employment as dispatcher for police, fire, and ambulance agencies. Content includes ethics; role of the telecommnicator; standard operating procedures; relationship to field personnel; command levels; message center layouts; performance aids; overview of emergency agencies; functions and terminology; use of correct words and grammar; types of communications equipment, functions and terminology; malfunctions and maintenance agreements; proper, correct telephone and dispatching procedures and techniques; cooperation and reciprocal agreements with other agencies; communication rules (federal, state, local); emergency situations and operating procedures; emergency medical dispatch procedures; leadership and human relations skills; and health/ safety including CPR.

Special Admission Requirements

Program admission requirements and prerequisites: High school graduate or GED, overall 2.0 grade point average. Students must earn a "C" or better to complete the program. TABE prerequisite, exit at 10th grade level prior to completion of the program.

Background check, drug screen required for all applicants. Students whose drug screening and criminal background checks are deemed unsatisfactory may be denied access to clinical experiences by the clinical agencies. Students with any felony arrest, no contest, or conviction will not be permitted entry into the program. Failure to qualify for and meet clinical requirements at clinical sites may prevent completion of the program. Withdrawal from the program may be necessary if students cannot be placed for clinical experiences, and withdrawal for these reasons after drop/add period will not include reimbursement of tuition and fees.

Department Head:

Vacant

Program Contact:

Rebecca Brownfield, [phone]

[e-mail]

Certificate Requirement (240 ch)

Required Course

EMS 0000C

Public Safety Telecommunication

240 ch